Onboarding Experience: Engaging from day ONE

In most companies, they acknowledge the importance of welcoming new family members. But let’s face the facts, once the new family comes onboard, some of us will smile and say “Welcome. You should be proud to work here. Please fit in accordingly” and hope that the person will adjust well within 3 to 6 months.…

9 Daily Habits of Successful Entrepreneurs

What good habits can you start to succeed  and  yet still have time to enjoy traveling or spending time with family etc. 1.Create a Routine Design a specific daily routine that enable you to take care of your priorities. Starts from morning routine such as exercise or meditation, reading a book, gardening etc. 2. Daily Workout  A…

Delegate: If You Want Your Business To Grow

  A good leader does not micromanage. He uses his valuable time to tackle what’s truly important. And this leads to greater success for him and his organization.  As Leader is expected to take charge of the overall direction of the team, they might be buried in the small details and lose seeing the big picture and fails…

Is It Customer Service Or Customer Experience?

The difference between good and excellence is detail The difference between services and care is experience – Q3 “Customer experience is the complete opposite. Employees working to improve the customer experience are there because they want to be and because they realize the importance of their job. While customer service focuses mainly on a single…