Our Services

Malaysia are currently seeing a growing demand from Small and Medium-sized Enterprises (SMEs) for value added professional services that focuses in the full spectrum of business and management solutions. This stems from the awareness that in order for the SMEs to maintain and expand their businesses in this challenging time, apart from having a good product or services and robust marketing strategy, the organisation itself needs to be well structured in order to meet the current market demand.

With this in mind, Q3 Management Solutions Sdn Bhd (Q3) was incorporated to fill up this specific needs with the focus of assisting companies to achieve their set vision, mission and objectives.

Our Services

Today’s companies face lot of challenges when it comes to dealing with basic people management matters; from recruitment, up to how the company’s engagement with the employees. There are bewildering arrays of people management issues that need to be faced and encountered by the Management. We at Q3 Management Solutions can assists, by guiding and supporting the Company, in the handling of daily HR tasks more efficiently & accurately, set and focus on accomplishing long-term strategic goals, raise employee performance and engagement & retention, in a cost-effective manner.

We provides a professional and cost-effective service either as a complement to your internal HR process, or as a stand-alone service. Whether you are looking for basic telephone support, a complete review of policies and procedures, or have a complex disciplinary issue to deal with, we will assist and guide you so that you are in the best possible position to make decisions that take your business forward. We can be engaged as your team members or simply steps in as needed on a project basis.

Some of our people management services are:-

1) HR Digital Transformation

Combining our expertise in technology and business transformation, we offer packaged solutions that deliver right from the start. Support company in transforming the approach that requires an alignment between your people, your processes and the technology you use to address your specific needs.

2) Performance Management

Design, develop and implement effective Performance Management System and equip your Managers and Leaders with effective staff performance management knowledge and skills. We also support company in managing their poor performance.

3) Employee Engagement

Employee engagement is influenced by many factors – from workplace culture, organizational communication and managerial styles to trust and respect, leadership, and company reputation. We provide organizations the necessary knowledge and tools in planning engagement strategies.

4) Recruitment

Guiding and advising on recruitment matters and provide practical tools to support the selection, recruitment and on-boarding of employees.

5) Policies and procedures

We offer expertise in creating and revising handbooks and ensure proper policies are followed to remain in compliance with regulations.

6) Compensation & Benefits

Advising on matters concerning Compensation & Benefits, which includes, managing the personnel expenses budget, setting the performance standards, setting the transparent compensation policies and introducing the competitive benefits for employees.

7) IR / Disciplinary Matters

Providing advice, recommendation and tools on the drafting of appointment letters, show cause letters, notice of inquiry, dismissal letters, etc., preparing for and conducting domestic inquiries, including providing training to prosecutors and panel members, and preparation for conciliation with industrial relations officers.

8) Payroll

Providing outsourced Payroll Services that would benefits Organizations in terms of reducing the extensive time taken in managing the payroll process, cost effectiveness in conducting the services and ensuring accuracy of the data provided to the necessary regulatory body.

9) HR Information System

Giving advice on the selection and providing the necessary computerized system that supports the administrative HR matters of the Organizations.

10) Redundancy And Reorganisation

We support in company’s downsizing, upsizing, merging or acquiring by assisting them in retaining their valued staff by helping you to put in place appraisal systems that will make them feel truly engaged and part of the business, which could ultimately increase their productivity.

To create a culture of Corporate Governance in a company, the understanding, implementation and enforcement of the Three-Lines of Defense, as expounded by the Institute of Internal Auditors (IIA), is a basic requirement that is necessary to be undertaken.

We at Q3 Management Solutions provide services that assist companies in achieving the desired structure of the Three Lines of Defense. The services on offer are:

  1. Management or Compliance Review

  2. Enterprise Risk Management

  3. HR and Operational Audit

  4. Development of Policies & Procedures

  5. Review and assessment of current Internal Control environment and recommend structure and process improvements

  6. Risk Awareness and Profiling support

  7. Assist in the development of Risk Management Framework

  8. Assist in the preparation of Risk Profile / Register

  9. Development of Internal Audit Charter and Terms of Reference of Audit Committee

  10. Outsourced Internal Audit activities

Assisting companies in identifying current and future training needs (TNA) on a systematic basis, preparing and executing annual training plan, and conducting knowledge transfer on Human Resources, Customer Services, Internal Control,  Risk Management and others.

Some of the programmes are:

  1. Human Resource Management

  2. Poor Performance / Misconduct

  3. Customer Experience

  4. Risk Awareness and Profiling

  5. Teambuilding

  6. Cyber Security Awareness

Contact us for our training programmes and any inquiries.

Providing value added services in the setting up and establishment of  businesses and also giving advises on the strengthening of established companies.

  1.  Business Registration
  2. Sales & Marketing Support
  3. Purchasing & Procurement Support
  4. IT Desk Support
  5. Reports Writing etc.
  6. BookKeeping

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