Risk Awareness Training Programme
As part of our management support services, we have successfully assisted in completing 2 days of Risk Awareness for GLC recently.
An effective Quality Assurance Programme drives a variety of strategic objectives including enhanced Customer Experience, better frontline engagement, empowered team leaders, improved training curricula, and on-going innovation in quality standard. It begins with the understanding of a culture of service, strong service vision, the development of clear standards and the provision of continuous measurement and improvement. We…
Happening in Kuching for a treat in CX and EX featuring heavyweights such as Daniel Ord, CCXP Jonathan Low Emilia Zainol Amelia Tan Dr. Frank J. Peter, Ph.D. as well as dynamic young rising leaders Rayyan Irwan Amelia Ooi Lingeson Lechamanan and Shree Bala. The 1st Borneo International Customer and Employee Experience Summit will be…
After familiarising oneself with the legal stipulations of sexual harassment according to Malaysian laws, can also refer back to the article Sexual Harassment at Workplace according Employment Act of 1955. Here are 10 ways how companies can guide the conducts of both employees and employers in decisively ending sexual harassment at the workplace. 1. Understand…
Class of 2020, career prospects look different than these recent graduates could have ever imagined. Young people are graduating into what could be one of the toughest job markets in decades. Unemployment is rising, companies are scaling down, freezing recruitment and there are no place for young graduate to be accepted. The Department of Statistics…
These past couple of weeks, the news all over the country are talking about bullying that seems to happen only yesterday. It is a fact that bullying has existed for such a long time and it is not confined to only amongst teenagers or young adults but bullying started as early as when we are…
What good habits can you start to succeed and yet still have time to enjoy traveling or spending time with family etc. 1.Create a Routine Design a specific daily routine that enable you to take care of your priorities. Starts from morning routine such as exercise or meditation, reading a book, gardening etc. 2. Daily Workout A…
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