Human Resources

Discover new HR approaches and techniques for training employees.

It is very important whether small or large organisations have a human resources department. The human resources department is important to ensure proper recruitment, timely training, development, and administration of compensation policies; everything from onboarding to employee exit.

Q3‘s human resources programmes have been designed by industry experts and academic thought leaders to meet the increasing needs of organizations for pragmatic and impactful.

Find the programme that’s right for you

Overview

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for managing performance and misconduct etc.

The workshop is designed to orientate Non-Human Resource professionals on the intricacies of people management and address common Human Resource challenges through equipping the participants with the know-how on HR techniques and applications. This would translate to greater efficiency in the resolution of people issues.

Objectives

  • Identify current issues in managing people and the changing role of supervisors and managers in terms of HR functions.
  • To understand the importance of corporate culture for new employee.
  • Maintain healthy employee relations.
  • Make performance feedback a cooperative process.

Methodology

Theory, group discussions, role-plays and case studies.

For Whom

This workshop would greatly benefit professionals and managerial employees who have a direct line of authority over others.

No. of Participants

25 persons max

Duration

2 days

INTERESTED? WANT TO KNOW MORE?

To Request Full Proposal, click here 

Overview

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for managing performance and misconduct etc.

The workshop is designed to orientate non-Human Resource professionals on the intricacies of people management and address common Human Resource challenges through equipping the participants with the know-how on HR techniques and applications. This would translate to greater efficiency in the resolution of people issues.

Objectives

By the end of the course, participants should be able to:

  • Identify current issues in the managing people and the changing role of supervisors and managers in terms of HR functions.
  • Maintain healthy employee relations.
  • Know the basic disciplinary process.
  • Understand the importance of Disciplinary enforcement & management
  • Employment Act – ‘breaching’ the Employment legislations and Employees Contracts

Methodology

The course is delivered via lectures, videos, songs, discussions, role plays and games to ensure a fully experiential learning.

For Whom

Theory and group discussions.

No. of Participants

25 persons max

Duration

1 day

INTERESTED? WANT TO KNOW MORE?

To Request Full Proposal, click here 

Overview

Our behavioural interviewing for success workshop provides a proven guide to understanding and implementing effective behavioural interviewing techniques to identify top talent, improve your hiring ROI, and increase your company’s competitive edge in today’s market.

Whether the interviewer is an experienced or novice interviewer, you will benefit from these techniques and will be able to use them immediately in your next interview.

Objectives

This program is designed to provide hiring managers and stake holders the knowledge necessary to:

  • Work together on hiring the best candidates
  • Articulating the company’s mission, structure, philosophy and talent strategy
  • Develop clear job description and success factors using job analysis and critical incident techniques
  • Learn probing interview questions
  • Conduct behavioural interview session

Methodology

Classroom, case studies, experiential learning and role-play.

For Whom

This training is specially designed to provide hiring managers and stake holders the knowledge to be able to recruit the right candidates.

No of Participants

25 persons maximum

Duration

2 Days

INTERESTED? WANT TO KNOW MORE?

To Request Full Proposal, click here

Overview

Employees’ discipline is no longer a simple task. Today, employer-employees relationship has become complex, governed by various legislations which need to be understood and which employers must conduct their employee relationship within the parameters. Improper implementations of Employment Act and other legislations, and improper handling of Disciplinary and Domestic Inquiry procedures can result in the Labour Court and the Industrial Court ruling in favour of employees and could lead to costly monetary compensation.

Misconduct is a wrongful act with an intention on the part of the employee. It relates to conduct which is inconsistent with the discharging of employee’s duties which also includes error and omission. Understanding the critical legal requirements and practical approaches in managing employee misconducts and conducting an effective domestic inquiry is necessity to avoid unnecessary impact to the Company.

Objectives

By the end of the course, participants should be able to:

  • Manage misconduct issues at workplace
  • Support in creating happy working environment
  • Understand the 4 W’s and 1 H of Domestic Inquiry;
  • Know and understand on how to successfully conduct a Domestic Inquiry with proficiency and confidence; and
  • Understand the basic Principles of Natural Justice.

Methodology

The course is delivered via lectures, discussions, exercise, and role plays.

For Whom

This course is designed for Managers, Executives and Human Resource Practitioners or anyone interested in the topic.

No. of Participants

Max of 25 participants

Duration

2 Days

INTERESTED? WANT TO KNOW MORE?

To Request Full Proposal, click here

Overview

Imagine spending months on hiring and realizing afterwards that they are a misfit and you goofed up big time. Human Resource planning is one of the most important and critical aspects for any organization. It involves a high level of risk and benefit for the organization. The future of any organization depends on the people working in it and impacts culture and branding.

So, the Recruitment, Interview and Selection must be done right. While right people can lead to astounding results, wrong one’s can break your back. Recruitment is the core of any organization. It involves inviting, advertising, screening, shortlisting, selecting, and onboarding of an employee. It is a remarkably interesting as well as a costly process. It is especially important to understand the right competencies required for the business .If your organization believes that having excellent employees is critical to producing excellent results, then you must pay close attention to the quality of your interviewing process.

The people you hire today have a direct impact on the profitability of your company, both in the near term, and often for years to come. A good interview technique can help you match the best people with the right jobs and build a bright future for everyone involved. Hiring managers are not born; they must constantly do their homework in preparing to interview and hire top talent. To be an effective hiring manager, one must know what questions to ask as well as which questions are most appropriate for any given opening or particular candidate.

This training course will empower you to identify the difference between Recruitment, Interview and Selection.

Objectives

By the end of the Recruitment, Interview and Selection Training Course, the participants of this course will be able to:

  • List the 7 critical stages of an Effective Interviewing Process
  • State the 7 Professional Roles of a recruitment personnel
  • Plan and structure the interview session to obtain the 7 key information
  • Demonstrate the basic clarification skills
  • Demonstrate at least 3 appropriate methods for effective Verification S
  • Demonstrate the skills in handling 3 types of difficult candidates, namely the Talkative, and Manipulative candidates
  • Ability to develop various types questioning skills
  • How to avoid poor questions
  • Improve and ability to hone listening skills

Methodology

This training is an interactive session as participants from all cultures participate in this training program and share their own office experiences and challenges. This program involves group discussions, case studies, and role-plays.

For Whom

Recruitment Consultants, Leaders and Managers, HR personnel.

No. of Participants

Max of 25 participants

Duration

2 Days

INTERESTED? WANT TO KNOW MORE?

To Request Full Proposal, click here

Can't find what you're looking for?

It’s OK! Not everyone’s perfect programme can be found on a website. At Q3, we pride ourselves on creating training experiences that meet your needs. If you’re not sure where to begin, get in touch with our experienced learning advisers who will guide you through the process.

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