Articles | Employee Experience & Engagement

How Do I Handle Underperforming Employees Without Demotivating the Entire Team?

Mastering the Art of Employee Engagement: Addressing Underperformance Without Killing Morale


As a manager, addressing underperformance is one of the toughest challenges. In Malaysia,
where team spirit and harmony are highly valued, it’s even more critical to handle these situations delicately. How do you hold employees accountable without demotivating the rest of the team?


The Balancing Act:
It’s a tricky balance—being firm but fair. Addressing underperformance isn’t just about pointing out what’s wrong; it’s about offering support, guidance, and the tools necessary for improvement. In the Malaysian context, where indirect communication is often preferred, how you approach the conversation matters.


Impact on Team Morale:
When done poorly, addressing one person’s underperformance can lead to a drop in overall team morale. The key is to create a culture of continuous feedback where everyone is encouraged to improve, not just the underperformers.


Learn the Right Approach:
Our upcoming training, “Unlocking Excellence: Strategies for Effective Performance Improvement Plan,” is designed to equip you with the skills to handle these delicate situations. Learn how to foster a culture of improvement while maintaining a positive and motivated team.

Ensure your team stays motivated and on track. Register now for our Public Training by clicking here.

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