BIG TULIP SUMMIT: National Women inspiring Women Programme 2018
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BIG TULIP SUMMIT: National Women inspiring Women Programme 2018

“The Power of Purpose • Positivity • Resilience” BIG TULIP SUMMIT: National Women Inspiring Women Programme 2018  is happening this coming 3rd and 4th December 2018 at Hotel Istana, Kuala Lumpur. It is organised by Othman Yeop Abdullah, Graduate School of Business, Universiti Utara Malaysia and we are proud to announce that Q3 Management Solutions…

Event: Marks the end of a successful Sales & Marketing Conference 2018
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Event: Marks the end of a successful Sales & Marketing Conference 2018

The Sales & Marketing Conference 2018 that took place at Pullman Bangsar  with sales and marketing staff from around the country gathering for this two-days event.  Sales  and marketing staff shared experiences, targets and looked at plans and projections for 2019. Keynote address and official opening from Datuk Michael Kang, The National President of SME…

Event: Q3 Management Solutions Malaysia Employment Law Seminar 2018
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Event: Q3 Management Solutions Malaysia Employment Law Seminar 2018

https://youtu.be/EaqiWTJL8GA A successful collaboration between Q3 Management Solutions and MyFreelys Academy for our 1st Malaysia Employment Law Seminar 2018. This seminar is sponsored by Q3 Management Solutions and is co-organized together with MyFreelys Academy and supported by JobCircle.my. Keynote Speaker: Dato’ Ahmad Rosli Bin Mohd Sham, Former Chairman of the Industrial Court Kuala Lumpur and Deputy…

NATIONAL CUSTOMER SERVICE TRANSFORMATION SUMMIT 2018 @ KOTA KINABALU
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NATIONAL CUSTOMER SERVICE TRANSFORMATION SUMMIT 2018 @ KOTA KINABALU

After Kuching successful story please come over to Kota Kinabalu for a treat in CX and EX featuring heavyweights such as Daniel Ord, CCXP  Jonathan Low Emilia Zainol hanie razaif,  Frank J. Peter,  and many more. Event: National Customer Service Transformation Summit 2018: The Era if Rising Customer Expectation Date: 24 & 25 July 2018…

Sharing Session at Sekolah Berasrama Penuh Integrasi Gombak (SBPI Gombak)
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Sharing Session at Sekolah Berasrama Penuh Integrasi Gombak (SBPI Gombak)

Technology has impacted almost every aspect of life today, and education is no exception to the rule. Public schools are one of the few institutions that have not seen radical changes spurred by current technology. This have to change in order to align with Industry Revolution 4.0 which is taking over the country. I shared…

Key Result Areas (KRAs) & Key Performance Indicators (KPIs): An Approach to Performance Management Workshop
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Key Result Areas (KRAs) & Key Performance Indicators (KPIs): An Approach to Performance Management Workshop

Q3 Management Solutions had successfully conducted another training programme titled “Key Result Areas (KRAs) & Key Performance Indicators (KPIs): An Approach to Performance Management Workshops” for 4 groups of Management team of a well-known hotel & resorts chain. The objective of the training is to equip the Management on the understanding of Performance Management as…

2 days Mastering People Management & Development for Non-HR Workshop
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2 days Mastering People Management & Development for Non-HR Workshop

Q3 Management Solutions has successfully conducted another training programme titled “Mastering People Management & Development for Non-HR (HR for Non-HR)” for a GLC. The training seeks to equip the Management of the Company with the relevant know-how of People Management, which is a prerequisite of a successful and profitable company. With the advent of technology,…

Influencer Session on “Sustaining a Service Culture for Competitive Advantage”.
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Influencer Session on “Sustaining a Service Culture for Competitive Advantage”.

An effective Quality Assurance Programme drives a variety of strategic objectives including enhanced Customer Experience, better frontline engagement, empowered team leaders, improved training curricula, and on-going innovation in quality standard. It begins with the understanding of a culture of service, strong service vision, the development of clear standards and the provision of continuous measurement and improvement. We…