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Influencer Session on “Sustaining a Service Culture for Competitive Advantage”.
An effective Quality Assurance Programme drives a variety of strategic objectives including enhanced Customer Experience, better frontline engagement, empowered team leaders, improved training curricula, and on-going innovation in quality standard. It begins with the understanding of a culture of service, strong service vision, the development of clear standards and the provision of continuous measurement and improvement. We…
Growing SME Business Talk on 9 January 2017
Overview of the event:- Growing SME Business – Challenges and Winning Strategies Importance of Risk, Control and Governance for SMEs Time to upskills SMEs: Importance of Training Needs Analysis (TNA) Playing by the Unwritten Rules by American CEO & Author of “Playing by the Unwritten Rules” Series, Dr Indigo Triplett https://www.facebook.com/Q3Biz/videos/255336681546870/ Views: 0
5 Effective Ways to Avoid Greenwashing and Embrace Authentic Sustainability
5 Effective Ways to Avoid Greenwashing and Embrace Authentic Sustainability Greenwashing—it’s a term you might have heard buzzing around, but what does it actually mean? At its core, greenwashing happens when a company claims to be environmentally friendly without backing it up with real action. It’s not just misleading; it can damage trust and credibility,…
How to Create Visually Stunning Data Dashboards Without Being a Design Expert
You’ve got the data, but when it comes to presenting it, something’s missing. You know your insights are valuable, but if your reports aren’t visually appealing, they might not get the attention they deserve. Sound familiar? Don’t worry—you don’t need to be a design expert to create stunning dashboards! 𝐓𝐡𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐃𝐚𝐭𝐚 𝐕𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 Data…
Keeping Your Team Motivated During Challenging Times
The Challenge of Motivation Picture this: You’re a manager at a fast-paced tech startup in Malaysia. It’s a Monday morning, and your team is staring at their screens, looking less than enthusiastic about the week ahead. Deadlines loom, and the pressure is on. You know that a motivated team is key to overcoming these challenges,…
Event: Marks the end of a successful Sales & Marketing Conference 2018
The Sales & Marketing Conference 2018 that took place at Pullman Bangsar with sales and marketing staff from around the country gathering for this two-days event. Sales and marketing staff shared experiences, targets and looked at plans and projections for 2019. Keynote address and official opening from Datuk Michael Kang, The National President of SME…