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Our Managing Director, Emiliawati Zainol was honored with the “2020 Woman Super Achiever Award” at the 7th World Women Leadership Congress & Awards held at Taj Lands End, Mumbai, India. World Women Leadership Congress & Awards identifies and celebrates outstanding leadership and achievements demonstrated by Women leaders that are reflected by the distinct innovations and…
NATIONAL CUSTOMER SERVICE TRANSFORMATION SUMMIT 2018 @ KOTA KINABALU
After Kuching successful story please come over to Kota Kinabalu for a treat in CX and EX featuring heavyweights such as Daniel Ord, CCXP Jonathan Low Emilia Zainol hanie razaif, Frank J. Peter, and many more. Event: National Customer Service Transformation Summit 2018: The Era if Rising Customer Expectation Date: 24 & 25 July 2018…
The Role of Emotional Intelligence in Leadership: Why EQ Is Every Leader’s Secret Skill
The Role of Emotional Intelligence in Leadership: Why EQ Is Every Leader’s Secret Skill Leadership today goes far beyond giving instructions and managing projects. It demands the ability to understand people deeply, handle interpersonal dynamics, and inspire collective performance. At the heart of this people-centered leadership is emotional intelligence (EQ) — the ability to recognise,…
Recognizing and Rewarding Employees
The Power of RecognitionYou’ve just completed a successful project, but as a manager, you realize you forgot to recognize your team’s hard work. How can you ensure your team feels valued for their contributions? Recognition is a powerful tool that can significantly impact employee motivation and engagement. When employees feel appreciated, they are more likely…
Modernize Your Reporting: Say Goodbye to Outdated Methods with Power BI and Excel
Are you still using the same old methods for data reporting? If your reports feel stuck in the past, it’s time for an upgrade. Modern business environments demand dynamic, interactive reports that keep up with the fast pace of change. Enter Excel and Power BI—tools that can revolutionize the way you report data. The Problem with…
SEXUAL HARASSMENT – CREATING SAFE & RESPECTFUL PROFESSIONAL ENVIRONMENTS
Being called ‘sayang’, ‘abang’ or flirting at the office are actions that are disapproved or frowned upon at the workplace. But do these conducts actually attribute to sexual harassment? With 62% of 1,010 Malaysian women reporting that they experienced some degree of sexual harassment in the workplace, the survey conducted by the Women’s Aid Organisation…


